Quake Services Privacy Policy & Terms of Use

 

1. Introduction

Quake Services and its affiliates (“Quake Services,” “we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy explains how we handle personal information you provide or we collect through our website (quakeservices.com), mobile apps, and related services (collectively, the “Website” and “Services”).

This policy applies when we act as the data controller. It doesn’t cover data processing we do for business clients as their service provider—contact them directly for their practices. By using our Website or Services, you agree to this policy. If you disagree, please don’t use them.

For California residents: See Section 2 for your specific notice.

2. California Consumer Notice of Collection

This policy provides required notices to California residents about data collection practices.

3. Information We Collect and Use

We collect personal information based on your interactions:

    • From you directly: Name, address, email, phone, fax, website, social handles, job title, company, pages viewed—from forms, applications, or communications.

    • Transactions and third parties: Details about your dealings with us or affiliates.

    • Registration verification: Username, password, security questions.

    • Automatically: IP address, device type/OS, browser, location, referrer, speed, ISP, pages visited, access times.

How we use it (all legally permitted):

    • Provide and complete Services (e.g., consultations for demand generation).

    • Business operations: Fix issues, account management, notifications, identity verification, collections, analytics, enforce terms, protect rights.

    • Improve features: Data analysis, trends, effectiveness measurement.

    • Legal compliance: Detect fraud, claims, prohibited activity.

    • Marketing: Identify opportunities, send communications (opt-out available).

    • Other consistent uses.

No sharing mobile info for marketing. Text opt-in data stays private; STOP/HELP commands work. Even after you stop using Services, we retain data for risk, compliance, audits as required by law.

4. Information Sharing and Disclosure

We disclose data only in these cases (past 12 months included):

    • Partners: Affiliates or controlled entities.

    • Service providers: Vendors for credit, development, processing—limited to transaction needs, operations, security.

    • Business transitions: Mergers, acquisitions—successors follow similar terms.

    • Legal/other: Court orders, rights protection, fraud prevention, safety, with consent, or as law allows.

We don’t sell, rent, or lease data. No consent sharing for marketing. We may disclose without notice if needed to protect rights, enforce terms, or respond to legal violations.

5. How We Protect Your Information

We use technical and organizational measures (e.g., encryption, access controls, secure facilities) appropriate to risks. But no system is perfect—internet transmission carries risks. Keep your credentials confidential.

6. Cookies and Tracking Technologies

We use cookies, web beacons, etc., to enhance experience:

    • Essential: Site functionality, login, security.

    • Analytics: Traffic, interactions (e.g., Google Analytics—see their privacy info).

Purposes: Improve usability, metrics, security, personalization. Browsers accept by default—adjust settings to manage, but disabling may limit features. Choices are device-specific.

Links to external sites are for convenience only. We don’t endorse or control them—you visit at your risk.

8. Do Not Track Signals

Our site doesn’t respond to browser DNT signals yet.

9. Data Retention

We keep data as long as needed for purposes, or per law. When unnecessary, we delete, anonymize, or isolate (e.g., backups). Retention varies by context.

10. Your Rights Over Personal Information

Rights depend on your location (subject to exceptions):

    • Access: Confirm processing, get copies.

    • Correction: Fix inaccuracies.

    • Deletion: Request removal/anonymization.

    • Portability: Receive structured data.

    • No sale/sharing: We don’t sell/share.

    • Limit sensitive data: Not applicable beyond legal musts.

    • Complain: Contact us; escalate to authorities.

Verification: Requests must identify you (e.g., name, email, DOB). Agents need proof of authorization. We respond timely (e.g., 30-45 days), explain denials. Appeals via contact below. No discrimination, but deletion may limit Services.

Responses via mail/email in usable format. Can’t fulfill unverified requests.

11. Children

Services aren’t for under-13s. We don’t knowingly collect their data—parents, contact us to delete.

12. Privacy Policy Changes

We update as Services evolve—posted here with “Last Updated” date, effective immediately (or stated). Material changes get prior notice. Continued use means acceptance; review regularly.

13. Contact Information

Questions? Reach us at:
[email protected]
Quake Services